Privacy policy
Who we are
primerprobe.com is operated by HELINI Biomolecules, 26, 2nd Avenue 7th Cross Street, Khutubi Complex, Vettuvankeni, Chennai 600115, Tamil Nadu, India. Contact: order@primerprobe.com, +91-7550032176.
What we collect
We collect the contact, billing and shipping details you provide when requesting a quotation or placing an order, plus basic technical data needed to operate the website.
How we use it
Your information is used to process orders, issue invoices, arrange shipping and respond to enquiries. We do not sell your data.
Payments
Online payments are processed by HDFC Bank SmartGateway over SSL-encrypted, PCI-DSS compliant connections. We never see or store your card, UPI PIN or bank login details; we receive only the payment status and a reference number.
Sequences in the design tool
Sequences entered into our primer design tool are processed entirely in your browser and are never transmitted to or stored on our servers.
Your rights
Write to us to access, correct or delete the personal information we hold about you.